Privacy policy


Mirror Mirror Australia Pty Ltd ABN: 55 082 760 521 ("we", "us" or "our") operates www.mirror-mirror.com.au (the "site"). This Privacy Policy describes how www.mirror-mirror.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

By accessing and using our site, products and services, you agree to and consent to the collection, use, storage and disclosure of personal information by us as set out in this Privacy Policy. 

- Collection of Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect. 

The type of information we may collect from you includes, but is not limited to:

  • your name;
  • telephone number(s) 
  • delivery and billing addresses
  • email address
  • credit card information
  • other personal information that may be required for us to provide our goods / services to you

Cookies:

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Use of Information

We will make use of your personal information only to the extent that it is required to deliver our goods and services ordered by you. Specifically, we will use your information to: 

The type of ways we will use your information includes, but is not limited to:   

  • processing your order
  • automated email notifications relating to an order
  • automated email / SMS notifications relating to the delivery of your order
  • assist delivery contractors in providing their service, ordered by you
  • assist professional installation contractors in providing their service, ordered by you
  • provide you with relevant marketing material

Mirror Mirror Australia Pty Ltd will never sell your information in any circumstance and will always act in line with relevant Australian Privacy Law. 

- Security

The security of your personal information is of great importance to us. Mirror Mirror Australia Pty Ltd can not absolutely guarantee the safe and secure transmission of details across the internet. Any personal information provided to us is provided at your own risk. We will not be held accountable for any unauthorised access of your personal information.  

- Opt-Out 

Your contact details may be used for the purposes of supplying relevant marketing material. Where we have your consent or are otherwise permitted by law, we may use your personal information to send you information about products or services that we believe may be of interest to you.

You can opt-out of communications from us at anytime. To opt-out of marketing emails, you can click "unsubscribe", which is located at the bottom of every marketing email. Alternatively, please email us at info@mirror-mirror.com.au with your request. 

- Contact Information

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@mirror-mirror.com.au or by mail using the details provided below:

172 Hoddle Street , Abbotsford VIC 3067, Australia

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

 

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice. Any changes or amendments will become effective from the time they appear in our Privacy Policy on our website.

Last updated: 28th of October 2022